Frequently
Asked Questions
1: Where can I see a Hill Billy?
2: What service does a Hill Billy require?
3: What warranty does a Hill Billy offer?
4: How long will a charged battery last?
5: How long does the battery take to recharge?
6: Can I take my battery on a airplane?
7: Can we put hedgehog wheels on our Hill Billy?
8: How do you control a Hill Billy?
9: Do Hill Billy make an umbrella holder?
10: Should I purchase a second battery?
11: What if there is a problem with my trolley?
12: How soon after I have played golf should I recharge the battery?
13: Can I connect my charger to the mains via a time switch?
14: If I only play 9 holes, do I still have to recharge the battery before the next game?
15: Is my battery ready to use as soon as the green light shows on the charger?
16: I’ve been told I should sometimes fully discharge my Hill Billy battery, Is this true?
17: My trolley cuts out occasionally when in use
18: What is the maximum weight allowed for my bag, clubs and clothes?
19: Can I buy the new universal 4 point bag stay for my older Hill Billy trolley?
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Question: What if there is a problem with my trolley?
Answer: In Warranty
Contact us immediately. Depending on the fault we will send a spare part or collect it and then repair it or send a replacement as appropriate. You'll be back on the fairways in no time at all.
Outside of Warranty
We will put it right quickly, efficiently and as economically as possible. We can either send you a spare part, complete with fitting instructions (nothing complicated!) or we'll collect the trolley for repair at a minimal cost.
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